Recurring faults and how we fix them
Illustrative examples of faults we see constantly: the complaint, what diagnosis shows, the repair and the expected result. Notice how often the answer is cheaper than a "replace all four struts" quote.
Car wouldn't rise at all with a permanent Suspension Fault message. The customer had a quote fro…
Back to normal operation for far less than the four-strut quote. Turnaround: one day.…
Read the example →AIRmatic Malfunction – Stop Vehicle message, with the right rear dropping after every park.…
Message gone and the car holds its height. We advised the customer to watch the left rear, which is the same age. Turnaround: same…
Read the example →Chassis Stabilization message appearing in the morning and clearing after half an hour, with the…
Message hasn't returned and the rear holds. Doing both springs together saved the customer a second labour charge within the year.…
Read the example →Extremely harsh ride with a Check AHC message. The customer said another garage had diagnosed it…
Ride quality restored and the message gone — without replacing a single strut. Turnaround: one day.…
Read the example →The whole front axle dropping overnight, but rising normally at start-up.…
The car held height across three nights of testing. A seal kit cost a fraction of a new valve block. Turnaround: one day.…
Read the example →Service Suspension System light on with unsettled ride. The dealer quote was for four MagneRide …
Light out and ride restored, for far less than the four-damper quote. Turnaround: two days.…
Read the example →Need your car looked at?
Send us the make, model and a description of the problem on WhatsApp — with a photo or video if you can — and we'll come back with an initial read and a time.